Your company’s Technology Operations should not only support business transactions, but should also be a platform for decision-making and a boost to business competitiveness in the market.
Orienting computer resources towards business interests and achieving an integrated, updated solution balanced from a cost-benefit perspective is the main objective of my management as an advisor to your company.
Technological infrastructure
We visualize the Technological Infrastructure in 4 fundamental pillars where we seek not only the correct provisioning but also the organization, efficiency and preventive and corrective maintenance of all the components
- Telecommunications : everything that allows the company and its collaborators to communicate appropriately, on time and in an effective and efficient manner: LAN Networks, WAN Networks, IP Telephony, Cellular Telephony.
- Servers and Cloud Services : Equipment that provides services to the community of users and devices, system rooms, private cloud, public cloud and hybrid cloud. Online presence.
- Client Equipment : Desktop computers, Laptops, printers, projectors, audio, video.
- Software : Operating systems, office automation, specific applications, licensing.
Promotion of Human Resources
The personnel of the Information Technology area must be duly trained to be able to manage, operate and support both the technological infrastructure as well as the end users.
It is essential to draw up a development plan in order to achieve a complete and comprehensive professional and at the same time, guarantee the business continuity of operations without dependence on specific resources.
Service center
Manage attention and resolution of incidents and problems, manage control of service assets and their preventive and corrective maintenance, and manage segregated knowledge from related activities.
Implement a Service Center that covers not only the Information Technology needs, but also all areas of your company.
Technology Operations driving your business?
Let’s talk, we’ll do well!